How can we help?
Answers to the most common questions about buying, redeeming and selling on DealNest.
Buying
What is a lifetime deal?
You pay once for the plan you choose and keep access for the life of the product, including future updates to that plan — no monthly subscription.
Can I combine Plus, coupons and credit?
Yes. Plus membership pricing is applied automatically, and you can add one coupon code, a gift card and your store credit in the cart.
Which payment methods do you accept?
All major cards through Stripe's secure checkout. Your card details never touch our servers.
Redeeming
Where do I find my license code?
In Your products in your account dashboard, and in the confirmation email sent right after payment.
How long do I have to redeem?
Redeem within 60 days of purchase. After that, your code still works but it can no longer be refunded.
Can I stack codes?
Many deals let you stack multiple codes or buy a higher tier. Check the plan details on the product page.
Refunds
What is the refund policy?
Every deal has a 60-day money-back guarantee. Request a refund from your product library — no questions asked.
What happens to my license after a refund?
It's deactivated, and the vendor is notified so access is removed.
Selling
How do I list my software?
Apply from the Sell page. We review applications, then help you prepare tiers, copy and license codes before launch.
How do payouts work?
Your earnings, refunds and payout history are visible in the partner portal under Earnings.
Still need help?
Send us a message and our team will reply within one business day. For order issues, include your order number from Orders & invoices.